1. Agreement and scope
These Terms & Conditions ("Terms") form an agreement between you and Abutron (Pty) Ltd, trading as Abutron FX or AbutronFX ("Abutron", "we", "us" or "our") when you access or use an Abutron website, portal, application, software service, subscription, account-linking workflow, support service or other feature that incorporates these Terms.
By creating an account, accepting the Terms electronically, purchasing an eligible service or continuing to use the service after the Terms are presented, you confirm that you have read and understood them and agree to be bound by them. Product-specific terms, order details or notices may supplement these Terms. If a product-specific term expressly conflicts with these Terms, the more specific term governs for that product to the extent of the conflict.
2. Eligibility and authority
You must have legal capacity to enter into this agreement and must satisfy any age, residency, broker, payment, verification or account requirements applicable to the service you use. If you act for a company or another person, you warrant that you are authorised to bind that person or organisation.
Availability may differ by jurisdiction. You are responsible for determining whether use of Abutron software, broker connectivity, automated trading or a particular product is lawful and permitted for you.
3. Customer accounts and credentials
- Provide accurate, current information and keep it updated.
- Protect passwords, one-time codes, devices, access tokens and recovery methods from unauthorised use.
- Do not share an account except where Abutron expressly supports authorised multi-user access.
- Notify us promptly if you suspect compromise, unauthorised access or inaccurate account activity.
You are responsible for activity performed through your account where caused by your acts, omissions or failure to protect credentials, subject to applicable law. We may require re-authentication, additional verification or a password reset where security risk is detected.
4. Abutron services and limited licence
Depending on availability and your plan, Abutron may provide website access, customer and administrative portals, Kronos analytics, risk and capital controls, trading-account displays, broker connectivity, software automation, alerts, mobile or desktop applications, billing, licensing, support and related services.
We grant you a personal, limited, non-exclusive, non-transferable and revocable right to use the customer-facing software for its intended purpose during your authorised access period. No source code, model, algorithm, proprietary trading logic, infrastructure credential or internal administrative capability is transferred to you.
5. No financial, investment or tax advice
You remain responsible for deciding whether a broker, market, instrument, strategy, level of leverage, automated feature or transaction is appropriate for you. Obtain independent professional advice where required.
6. Trading and investment risk
- Past performance does not guarantee future results.
- No win rate, expected return, confidence score or backtest guarantees a live outcome.
- Use only risk capital you can afford to lose.
- You are responsible for reviewing broker margin, liquidation, leverage and execution rules.
- Automated systems require supervision and may need to be disabled during abnormal conditions.
7. Brokers, trading accounts and connectivity
Abutron may support customer-authorised integration with selected brokers, including IC Markets and FP Markets, through technologies such as cTrader, MT5 or other approved APIs. A broker is an independent service provider and controls account opening, deposits, withdrawals, pricing, leverage, instrument availability, margin requirements and trade execution.
Connecting an account authorises Abutron to access the data and perform the actions permitted by the connection and the features you enable. You must only connect accounts you are authorised to use. You can revoke broker access using available Abutron or broker controls, subject to technical and record-retention requirements.
Abutron does not hold your brokerage funds merely because its software is connected to a broker account.
8. Automated and algorithmic functionality
Where automated execution or decision workflows are enabled, they remain subject to configuration, risk gates, account status, broker permissions, market conditions, infrastructure and service availability. A BUY, SELL, HOLD, confidence value or model output is not a promise that an order will be sent, accepted or profitable.
You agree not to treat automation as a substitute for reasonable supervision. Abutron may pause or restrict automation to protect platform integrity, comply with risk controls, investigate abnormalities or respond to provider limitations.
9. Market data, analytics and model outputs
Market data may originate from brokers, exchanges, data vendors or derived sources. Delays, corrections, outages and symbol differences can occur. Analytics, AI outputs, technical indicators and derived data are supplied for the service purpose and may contain errors or become stale.
You may not redistribute licensed market data, reverse engineer proprietary analytics or use the service to create a competing data feed or model unless Abutron gives written permission and the underlying data rights permit it.
10. Fees, subscriptions, billing and payments
Prices, billing periods, licence terms and included features are those displayed or agreed at the time of purchase. Taxes, foreign-exchange charges, bank charges, broker charges or third-party fees may apply separately.
Abutron may use payment providers, including Stitch where enabled, to process authorised payments. Payment-provider terms and privacy notices apply to their controlled payment flows. You authorise Abutron to use transaction status and references to activate, renew, suspend, reconcile or support the purchased service.
11. Refunds, cancellations and failed payments
Any product-specific refund, cancellation or trial terms presented at checkout form part of these Terms. Where no separate commercial policy grants an additional refund right, refunds are handled in accordance with applicable law, the nature of the digital service, actual service delivery and the circumstances of the transaction.
Contact billing@abutronfx.online promptly for billing disputes. Chargebacks or payment reversals do not automatically cancel outstanding contractual obligations and may temporarily suspend service while investigated.
12. Broker referrals, affiliate and introducing-broker relationships
Some broker links displayed by Abutron are affiliate or introducing-broker referral links. Abutron may receive a commission or other commercial benefit when a user registers, trades or uses a partner service through a qualifying link. This does not increase our ability to guarantee a broker's performance, solvency, pricing, execution or suitability for you.
You should compare broker terms independently and should not interpret partner status as a guarantee or as personalised financial advice.
13. Identity verification, compliance and fraud prevention
We may require identity, account, fraud, sanctions, payment or other verification where necessary for security, a provider workflow, legal compliance or platform risk controls. Services such as Sumsub may be used where configured. You must provide genuine information and must not impersonate another person or attempt to bypass verification.
14. Acceptable use
You must not use Abutron to:
- violate law, sanctions, broker rules or third-party rights;
- gain unauthorised access to accounts, infrastructure or administrative functions;
- introduce malware, scrape restricted services, overwhelm systems or bypass security controls;
- reverse engineer proprietary code, models, prompts, risk rules or internal protocols except where applicable law expressly permits it;
- misrepresent Abutron, resell access without authorisation or use our branding deceptively;
- manipulate billing, referral, verification or broker-connectivity processes.
15. Security and customer responsibilities
We use technical and organisational controls intended to protect the service, but no system is completely secure. You must use supported software, reasonable device security and current contact information. Never send passwords, one-time codes, seed phrases or full payment credentials through ordinary support messages.
16. Service availability, maintenance and changes
Trading systems depend on third-party networks, brokers, data providers, cloud services and software. The service may be interrupted for maintenance, updates, provider outages, security events or causes beyond our control. We may add, change, deprecate or remove features where reasonably necessary for product, security, provider or legal reasons.
Where practical, material planned changes affecting paid functionality will be communicated through the portal, email or another reasonable channel.
17. Intellectual property
Abutron and its licensors retain all rights in the Abutron and AbutronFX brands, Kronos technology, software, design, source code, models, analytics, workflows, documentation and other proprietary materials. Your account gives you permission to use the service; it does not transfer ownership.
Feedback you voluntarily provide may be used to improve the service without transferring your confidential information or personal data outside the purposes described in our Privacy Policy.
18. Third-party services and links
Broker, payment, identity, communications, analytics, app-store and other third-party services are governed by their own terms. Abutron is not responsible for a third party's independent acts, omissions, outages, pricing or policies merely because we link to or integrate with that service.
19. Service disclaimers
To the maximum extent permitted by law, Abutron services are provided on an "as available" basis. We do not warrant uninterrupted access, error-free operation, continuous broker connectivity, exact data accuracy, a particular trading result or compatibility with every device, broker account or instrument.
Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded under applicable consumer-protection law.
20. Limitation of liability
To the maximum extent permitted by applicable law, Abutron is not liable for indirect, incidental, special or consequential loss arising from use of the platform, including lost opportunity, expected profit, trading loss caused by market movement, third-party broker action or provider outage, except where liability cannot legally be limited.
Any limitation is applied subject to applicable South African law, including mandatory consumer protections. Nothing in these Terms limits liability for fraud, wilful misconduct or another category that the law does not permit us to exclude or limit.
21. Indemnity
To the extent permitted by law, you agree to indemnify Abutron against third-party claims arising from your unlawful use of the service, unauthorised use of another person's account, infringement of third-party rights or material breach of these Terms, excluding losses caused by Abutron's own unlawful conduct.
22. Suspension and termination
We may suspend, restrict or terminate access where reasonably necessary for non-payment, fraud, security risk, unlawful use, material breach, provider requirements or protection of customers and infrastructure. Where appropriate, we will give notice and an opportunity to remedy. You may stop using the service and request account closure subject to outstanding obligations and lawful record retention.
23. Privacy and personal information
Our Privacy Policy explains how we collect, use, share, secure and retain personal information, including broker data, payments, identity verification, cookies, analytics and communications. It forms an important part of the customer relationship but is not used to waive rights granted by POPIA or other applicable law.
24. Electronic communications and notices
You consent to receiving contractual, account, billing, security and service communications electronically at the details associated with your account. Optional marketing communications are handled separately and may be unsubscribed from using the available mechanism.
25. Governing law and disputes
These Terms are governed by the laws of the Republic of South Africa, subject to any mandatory consumer or other laws that apply to you. Before starting formal proceedings, we encourage you to contact us so the issue can be investigated and, where possible, resolved.
Nothing prevents a party from seeking urgent court relief or exercising a right to approach a regulator, ombud, tribunal or court where applicable law permits or requires it.
26. Changes to these Terms
We may update these Terms to reflect product, provider, legal, security or operational changes. The effective date above will be updated. Material changes will be communicated by reasonable means where required. Continued use after an applicable change takes effect constitutes acceptance only to the extent permitted by law.
27. General provisions
If a provision is invalid or unenforceable, the remaining provisions continue to apply. Failure to enforce a provision is not a waiver. We may assign the agreement as part of a lawful restructuring, financing or business transfer, subject to applicable rights. You may not transfer your account or contractual rights without our consent unless the law provides otherwise.
28. Contact
Abutron (Pty) Ltd · trading as Abutron FX
Website: https://abutronfx.online/
Customer support: support@abutronfx.online
Billing and payment enquiries: billing@abutronfx.online
For formal company particulars, legal notices or the designated privacy contact, please use the contact details published in our Privacy Policy or request current details from Abutron Support.